Vision Care Plan Claims Process Status and Appeals

Check Payment Status

An employee may contact Davis Vision's Customer Service office at 1-800-999-5431 to determine the status of a claim or payment. The employee should provide

Resolve a Vision Care Claim Dispute

Appeal of a vision claim must be made directly to Davis Vision by the employee. Operating locations may assist employees in review of a disputed claim and may request the assistance of central office if necessary.


For more information about the process for using the Vision Care benefit and filing a claim, refer to Vision Care Plan: Claims Process on the RF Web site.

Refer to these documents on the RF Web site:

Change History



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